Fast, Secure & Reliable Delivery

At Zafar Khan Sons Gems & Jewels, we are committed to delivering your order safely and efficiently, whether you are shopping from Pakistan or anywhere else in the world. We carefully package every gemstone, jewelry piece, and mineral specimen to ensure it arrives in excellent condition.

Domestic Shipping (Pakistan)

We proudly offer shipping throughout Pakistan.

Standard Shipping

  • Shipping Fee: USD $2
  • Order Handling Time: 3 Business Days
  • Estimated Delivery Time: 3–5 Business Days

Once your order has been prepared and dispatched, you will receive shipment confirmation along with tracking information (where available).

International Shipping

We ship to customers worldwide using reliable international courier services.

Standard International Shipping

Our standard shipping option is an economical choice for international customers.

  • Shipping Fee: USD $30
  • Estimated Delivery Time: 14–28 Business Days

Delivery times may vary depending on your country’s customs procedures and local postal services.

Express International Shipping

For faster delivery, we offer express shipping through trusted international courier companies.

Courier Partners:

  • UPS
  • FedEx
  • DHL

Express Shipping Details

  • Shipping Fee: USD $60
  • Estimated Delivery Time: 7–14 Business Days

Express shipping includes faster processing and reliable tracking for added convenience.

Order Processing

All orders are carefully inspected, securely packaged, and prepared before shipment.

  • Handling Time: Up to 3 Business Days
  • Orders are processed Monday through Friday (excluding public holidays).

If there is any unexpected delay in processing your order, our customer support team will contact you promptly.

Shipping Notes

  • Delivery times are estimates and may vary due to customs clearance, weather conditions, public holidays, or courier delays.
  • International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country’s customs authorities.
  • Please ensure that your shipping address and contact information are accurate when placing your order to avoid delivery delays.

Returns & Refund Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a 2-day return period from the date your order is delivered.

Return Eligibility

To qualify for a return:

  • The return request must be made within 2 days of the delivery date.
  • The item must be unused, unworn, and in its original condition.
  • The product must include all original packaging, certificates (if applicable), and accessories.

Non-Returnable Items

The following items cannot be returned:

  • Used or worn jewelry
  • Damaged items caused after delivery
  • Items altered, resized, or modified after purchase
  • Products returned without original packaging or certification (where applicable)

Return Shipping Costs

Customers are responsible for all return shipping charges unless the return is due to an error on our part (such as receiving the wrong item).

We recommend using a trackable shipping service and purchasing shipping insurance for valuable items, as we cannot guarantee receipt of returned packages.

How to Request a Return

If you wish to return an item, please contact our customer support team within 2 days of receiving your order.

When contacting us, please include:

  • Your Order Number
  • Your Full Name
  • Reason for Return
  • Photos of the item (if applicable)

Our team will review your request and provide you with detailed return instructions.

Need Assistance?

If you have any questions regarding shipping, delivery times, tracking, or returns, please don’t hesitate to contact us. Our team is always happy to assist you and ensure you have a smooth shopping experience.

Thank you for choosing Zafar Khan Sons Gems & Jewels. We appreciate your trust and look forward to serving you with genuine gemstones, fine jewelry, and exceptional customer service.