Welcome to Zafar Khan Sons Gems & Jewels. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Acceptance of Terms

By using our website, creating an account, or placing an order, you confirm that you:

  • Are at least 18 years of age or have permission from a parent or legal guardian.
  • Agree to comply with these Terms & Conditions.
  • Provide accurate and complete information when placing an order.

Products

We strive to ensure that all product descriptions, photographs, specifications, and pricing are accurate.

Please note:

  • Natural gemstones and mineral specimens are unique, and slight variations in color, pattern, inclusions, size, and appearance are normal.
  • Product images are taken to represent the actual item as accurately as possible; however, colors may appear differently depending on your device or monitor settings.
  • Measurements and weights are approximate and may vary slightly.

Pricing

  • All prices displayed on our website are in US Dollars (USD) unless otherwise stated.
  • Prices may change without prior notice.
  • Promotional offers and discounts are available for a limited time and may be modified or discontinued without notice.

Orders

After placing an order, you will receive an order confirmation by email.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock availability, suspected fraud, or other unforeseen circumstances.
  • Contact you if additional information is required before processing your order.

If your order is cancelled after payment has been received, a full refund will be issued using the original payment method whenever possible.

Payment

We currently accept the following payment methods:

  • Cash on Delivery (COD) (within Pakistan)
  • Bank Transfer
  • Debit Cards
  • Credit Cards
  • PayPal

All online payments are processed through secure and trusted payment gateways. We do not store your credit or debit card information on our servers.

Shipping

We offer both domestic and international shipping.

Pakistan

  • Standard Shipping: USD $2
  • Handling Time: 3 Business Days
  • Estimated Delivery: 3–5 Business Days

International

Standard Shipping

  • Shipping Fee: USD $30
  • Delivery Time: 14–28 Business Days

Express Shipping

  • Courier Services: UPS, DHL, and FedEx
  • Shipping Fee: USD $60
  • Delivery Time: 7–14 Business Days

Delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, or courier delays.

International customers are responsible for any customs duties, import taxes, or other fees imposed by their country’s customs authorities.

Returns & Refunds

We offer a 2-day return period from the date your order is delivered.

To qualify for a return:

  • The item must be unused and in its original condition.
  • It must be returned with all original packaging and certificates (if applicable).
  • Return requests must be submitted within 2 days of delivery.

The following items are not eligible for return:

  • Used or worn items
  • Damaged items caused after delivery
  • Altered or customized products
  • Items returned without original packaging or certificates

Customers are responsible for return shipping costs unless the return is due to our error.

Please refer to our Returns & Refunds Policy for complete details.

Product Availability

All products are subject to availability.

Because many of our gemstones and mineral specimens are one-of-a-kind, an item may become unavailable if purchased simultaneously through another sales channel.

If this occurs after payment has been made, we will notify you and issue a full refund.

Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Product descriptions
  • Images
  • Logos
  • Graphics
  • Website design
  • Videos
  • Icons

is the property of Zafar Khan Sons Gems & Jewels or its content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

User Conduct

By using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Attempt unauthorized access to our website or systems.
  • Upload malicious software or harmful code.
  • Use our website for fraudulent or unlawful purposes.
  • Interfere with the operation or security of our website.

We reserve the right to restrict or terminate access to users who violate these Terms & Conditions.

Limitation of Liability

To the fullest extent permitted by law, Zafar Khan Sons Gems & Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Shipping delays
  • Website interruptions
  • Technical errors
  • Loss of data or profits

Our maximum liability shall not exceed the amount paid for the product in question.

Warranty Disclaimer

All products are sold “as is” unless otherwise stated.

While we make every effort to ensure the authenticity and quality of our gemstones, jewelry, and mineral specimens, we do not provide warranties beyond those required by applicable law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, privacy practices, or services.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this page. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website or the purchase of our products shall be subject to the jurisdiction of the competent courts of Pakistan.

Contact Us

If you have any questions regarding these Terms & Conditions, our products, or your order, please contact us using the contact information provided on our website.

Thank You

Thank you for choosing Zafar Khan Sons Gems & Jewels. We appreciate your trust and are committed to providing genuine gemstones, fine jewelry, and mineral specimens with exceptional quality, secure shopping, and outstanding customer service. We look forward to serving you for many years to come.